Privacy Policy
Thank you for visiting the Live Oak Development Services Website. This policy addresses the Development Services standardized process for access to and for the collection, storage, use, transfer and security of personally identifiable information that may be obtained through the use of the Development Services Website. This policy only applies to the Development Services Website.
"Personally identifiable information" means information that could reasonably be used to name or distinguish an individual conducting business on the Development Services Website from others such individuals. Personally identifiable information includes, but is not limited to: name; address; Social Security Number; credit card, debit card, or bank account information numbers; phone number, driver's license number, professional license number, occupational license number, tax identification numbers and e-mail address.
Collection and Use of Personally Identifiable Information
For certain transactions conducted on the Development Services Website, individuals will be requested to enter certain information about themselves and/or the organization or business with which they are affiliated. When personally identifiable information is requested, there will be an indication of whether the disclosure of such information is mandatory or optional to continue the transaction. The type of information requested will vary based upon the type of transaction. Development Services collects this information in the same manner and for the same reasons as if the transaction were performed in person, over the telephone, or through the mail. Additional information may be requested if required by law, if such information is necessary to verify an individual's identity and secure the transaction.
For all other browsing, visitors are not asked for personally identifiable information, and none will be collected.
Information collected in the course of transactions via the Development Services Website may include the following purposes:
- To conduct online transactions between a visitor and Development Services via the Development Services Website;
- To send an e-mail to a visitor using the online service provided via the Development Services Website confirming the transaction;
- Website Statistics including Internet Protocol (IP) address, domain name, date and time visited the site, webpage or services accessed at this site;
- To send various alert e-mails to an account holder using the online service provided via the Development Services Website for system events not limited to new file uploads, permit uploads, inspection reports uploads and inspection report status;
Except as otherwise provided by state or federal law, the Development Services Department and the City of Live Oak do not sell or release personally identifiable information.
Public Information
Please note the information provided to the City of Live Oak Development Services Department is generally public information subject to disclosure pursuant to the Texas Public Information Act, Chapter 552 Texas Government Code or applicable federal legislation unless a specific statutory exception applies.
Security
The Development Services Website uses a 2048 bit Industry Standard SSL Certificate to secure all data sent from the user's browser to the server via 128/256 bit encryption.
Security measures have been integrated into the design of this website to ensure the utmost safety for the users.
Cookies
A cookie file contains unique information a web site can use to track such things as passwords, lists of pages previously visited by a particular visitor, and the date when a particular visitor last looked at a specific page. In addition, a cookie file may identify a visitor's specific session at a particular web site. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application.
Cookies in this website do not contain personally identifiable information and do not compromise your security or privacy. The use of the cookie feature is only to store randomly generated information on your computer. You can refuse or delete a cookie file from your computer using the methods available in your computer.
Disclaimer
The information and tools in this website are provided as a service to the public and contractors. Some services require payment of fees; the fees are available on this website. Please contact the Development Services Department at 210-653-9140 to address any deference from these fees. The mission is to ensure efficient and reliable access to information and permitting in this website and to the services provided by the Development Services Department.
Use of the information to which access is provided by the Development Services Department website is the responsibility of the user. The City of Live Oak and the City of Live Oak Development Services Department retain no liability for the misuse, intended or unintended, of the information or services provided in this website. The Development Services Department provides every effort to provide the services as efficiently as possible. However, there may be occasional interruptions to service for routine and non-routine maintenance. Please contact the Development Services Department at 210-653-9140 if you experience any problems.
This Policy may be updated periodically.